To ensure the highest quality health care for our patients, UM Baltimore Washington Medical Center regularly participates in a national accreditation process conducted by The Joint Commission.

The Joint Commission is an independent, not for profit organization that sets standards for measuring health care quality and safety, and the safety of the environment in which that care is provided.

If you have questions or concerns about care you have received at UM Baltimore Washington Medical Center that have not been resolved, you may contact The Joint Commission in one of several ways:

1. Mail
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

2. Fax
630-792-5636

3. E-mail
patientsafetyreport@jointcommission.org

4. Phone
Toll-free: 1-800-994-6610

5. Online
https://www.jointcommission.org/report_a_complaint.aspx