To get the latest updates on COVID-19, please visit the ACGME's Newsroom or the Medical Center's Insider COVID-19 Response page.

New Secure Messaging - TigerConnect & TigerSchedule

(Doc Halo Replacement)

TigerConnect is replacing Doc Halo and will become the standard for streamlined secure communication and on-call scheduling across UMMS.

Key Features:

  • Reliable and Secure Texting (encrypted and HITRUST certified)
  • Message to single Roles, or Teams comprised of Roles and individual users to streamline care collaboration
  • Ability to designate messages as Priority
  • Know when a message is sent, delivered and read
  • Ability to attach photos, videos and file attachments

What you need to know:

This project will consist of two phases. Phase 1 is underway and will be a like-for-like replacement for all users and schedules in Doc Halo today and will be rolled out by site starting in December.


Go-Live Date

UM Capital region health (Secure Messaging Only)

Tuesday, December 1, 2020


Tuesday, December 15, 2020


Tuesday, January 19, 2021


Tuesday, February 2, 2021

UMMC Downtown /Midtown Campuses/BCC

Tuesday, February 16, 2021


Tuesday, March 9, 2021

MWPH – (Secure Messaging Only)

Tuesday, March 16, 2021

Who does this impact?

All current DocHalo Users and creators of Doc Halo schedules will be impacted. If you are a schedule administrator using Doc Halo, you will receive an invite to training for the new platform.

What should I do?

You will receive an email announcement with a 14 day countdown for the go-live for your site. The countdown email will include more information on what to do.

For more information, user guides, and training materials go to: (WILL ADD THIS IF READY)

If you have any questions or concerns, please contact helpdesk via email ( or via phone (410-328-4357). Look up your local on-campus extension to the IS&T helpdesk.

EPCS Enrollment at UMMC Downtown

As you may know, the Medical System will be implementing Electronic Prescribing of Controlled Substances as mandated by the Federal DEA. Please review the attached for background on this initiative. Enrollment for EPCS (Electronic Prescribing of Controlled Substances) at UMMC Downtown starts Thursday, November 7.

In order to prescribe electronically at UMMS (including all outpatient areas), all prescribers will need to be authorized to do so within EPIC.

  1. This involves the following:
    The provider must authenticate the prescription using 2 of the following 3 factors:
    • Something only the provider knows, such as a password
    • Something the provider is, such as fingerprint biometrics
    • Something the provider has, such as a one-time password token, which is separate from the device that the provider is using to prescribe (obtained on your smartphone)

To do this, all prescribers need to be enrolled in Imprivata, which will requires in-person identity-proofing by authorized person

Enrollment Opportunities will be held*:

  • November 7-8
  • November 11 – 15
  • November 18 – 22 (future dates will be announced)

TIME: 7:30 am – 4:30 pm

WHERE: First floor of the Weinberg Building (near the Breast Center) and Medical Staff Services, 110 S. Paca Street, 8th Floor.

What's involved?


  1. Download Imprivata from the App or Google Play Store onto your smartphone. (Android 7 or later, or iOS11 or later required)
  2. Bring a government-issued Photo ID (Driver's License or Passport)
  3. If you are approved for Suboxone prescribing, confirm that the Medical Staff Office has this information.

Enrollment of each prescriber will take about 5 minutes.

*Our FPI Partners will also be offering additional enrollment opportunities at various practice/site locations.

See the initial EPCS communication here.

IHI Open School Training Requirements

House Staff Association 2019-2020 Social Events

ImPRINT - Infection Prevention Intensive

The Infection Prevention Department is launching a summer intensive education program for incoming providers and nursing staff. This will also serve as a refresher for all seasoned personnel in response to annual increases in infections during the summer months. We are calling this ImPRINT (Infection Prevention Intensive). It's a one-page summary of key points and will focus on a particular HAI (e.g. CLABSI) or risk reduction strategy (e.g CHGbathing).

View the ImPRINT weekly posters.

Portfolio Training: Provider Personalization