UMMC Patients & Visitors

Welcome to UMMC's Patient and Visitor information. Please take time to review the material here and contact us if you have any questions about your upcoming stay or visit. We want to make your time here goes as smoothly as possible, whether you are a patient or visitor.

For Patients

Please review this information about your stay at UMMC, services that we provide, and your rights as a patient. View information for patients.

For Visitors

We encourage you to visit friends and family who are staying at UMMC. This information will help you plan your visit. View information for visitors. Also lease see our current Visitor Policy before coming to our facilities. Additional visitor restrictions are in place due to COVID-19. 

Late-Night Patient and Visitor Access

UMMC visiting hours are 8 am – 8 pm, with the opportunity for one care partner to stay overnight if checked in by 9 pm.

The main doors of the hospital are closed from 9 pm – 5 am, and the only entrance for overnight visitors is the Emergency Room entrance which is staffed by security.

We understand there are occasions where it is best for the patient and family to have someone arrive at the hospital after 9 pm and before 5 am when the main doors open. Approval for after-hours visits must be obtained by the charge nurse on the unit. If you are approved for after-hours visitation in an emergent situation, please report to the Emergency Room entrance, located off of Lombard Street. Security will verify approval and direct you to the unit.

Visitor Restrictions During Flu Season

To protect the health and safety of our patients, staff and visitors, UMMC put in place visitor restrictions during flu season. Please review our visiting hours before your visit.

Need Help?

The Patient Representative helps potential, current or former patients who have questions or concerns involving University of Maryland Medical Center. Please call 410-328-8777.

Consumer Alert

Maryland's Consumer Protection Division warns that telephone scammers are "spoofing" local hospital and public utility numbers to trick people into giving out their personal and medical information over the phone. The incoming calls look like they are from a legitimate place on Caller ID, but then the scammer asks for Medicare, Medicaid and/or Social Security numbers. Some scammers even threaten to terminate Medicare benefits if you don't give them your personal information. Learn more about this consumer alert and how to protect yourself.