Redesign the Clinical Care Experience
We will be recognized as a trusted leader in providing patient-centered, highly reliable care where our team members, faculty and trainees are relentlessly focused on driving toward zero preventable harm and achieving optimal outcomes every single day.
- Deliver safe, highly reliable and value-based care in a secure healing environment steered by the principles of a High Reliability Organization (HRO).
- Ensure an exceptional patient and family experience by partnering with patients to provide dynamic, cooperative and equitable care.
- Improve physical and virtual care delivery by optimizing access points and patient flow, redesigning bed-type allocation and enhancing outpatient care efficiency.
- Become a destination health care employer for top talent by fostering a culture of excellence and by focusing on job enrichment, advancement and wellness.
- Strengthen the clinical enterprise by aligning the hospital and physician organization to be a model for the nation as a top quartile quality performer.
- Develop long-term financial and performance improvement plans to deepen investment in clinical programs, the workforce, the community and strategic capital needs.
- Bolster collaborative, donor-centric fundraising and development initiatives.
Measure of Success
Attain top quartile ranking in the nation in quality among peer institutions.