Telehealth for You
Meeting You Where You Are
Primary, specialty or urgent care virtual visits
Please leave valuable items, such as cash, credit cards or jewelry, at home or with your friends or family during your visit. If you decide to bring cell phones or other electronic items, please keep these items close by you or with your family. UMMC can not secure these items for you and is not responsible for lost or stolen items.
Items to bring to the hospital for your admission:
Items NOT to bring to the Medical Center for your admission:
After your visit, your doctor may need to obtain your medical record for your continued care. For questions that your doctor has regarding your medical records, the doctor or their office can contact the Office of Referring Physicians Services at 410-328-8935.
At times, you and your family may have problems not related to your illness that can affect your speedy recovery and discharge. You may have concerns about food, shelter, clothing, paying for utilities or paying for medicines. You may worry about other people who depend on you like your children or elderly parents. You may have experienced domestic violence and are concerned about your safety in and out of the hospital.
We are able to help in these situations. Please tell your nurse that you have concerns so we can arrange for a social worker to meet with you. The social services department will make every effort to connect you with the right resources in the community to help with your problem.
You or your family may want to use the resources we have to take care of non-medical needs:
You may have concerns about the quality of care you or your loved one is receiving. Please alert us right away so we may address these concerns and take care of the problem. Call any of the numbers below if you are not satisfied with how your nurse, doctor or charge nurse is handling the problem:
Patient Resource Center
22 S Greene St
First Floor, Central Elevators
Baltimore, MD 21201
Phone: 410-328-9355
Meeting You Where You Are
Primary, specialty or urgent care virtual visits