Telehealth for You
Primary, specialty or urgent care virtual visits
The University of Maryland Medical System (UMMS) regularly evaluates and adjusts procedures, such as masking guidelines, as COVID-19 conditions change in our communities.
As the number of new cases and hospitalizations have changed, our masking policy has evolved to reflect the current conditions.
While masks are an important tool for keeping patients safe in some settings, we understand that there are other times when they may not be necessary for everyone.
Most of the time, masks are not required for patients, visitors and staff in our facilities. Please note the following times when masks are required:
Look for signage to let you know when asks are required or ask a staff member.
We ask that patients who have COVID-like, respiratory symptoms, e.g., coughing, sneezing, etc., do wear a mask. We also ask that visitors (care partners) who come along with patients who have COVID symptoms also wear a mask due to their exposure to the person with symptoms.
If patients prefer that staff members wear a mask when giving care, we will gladly accommodate that preference. And, of course, patients, visitors and staff members may always choose to wear masks in situations where one is not required.
If you need or want a mask but do not have one, we can provide you with one.
Learn more about the best types of masks to protect you from COVID.
Updated May 11, 2023
Primary, specialty or urgent care virtual visits