Cancer Support Services
Cancer LifeNet offers these and other support services:
Our financial counseling services assist you and your family with understanding out-of-pocket medical expenses and helps direct you to options and programs that might be of assistance in managing these costs. Services may include estimating future treatment fees, assisting with billing policies and statements, understanding insurance benefits and finding support for patients who are underinsured.
Our nurse navigators are experienced registered nurses who are certified in oncology care. Since they understand the disease process, physician network and health insurance arena, they can talk to you about why specific treatments may be helpful so you can make educated decisions that are right for you. They can also help you with community resource referrals and complementary medicine, as well as end of life care, if needed.
Experienced in counseling cancer patients and their families, our oncology social workers work side-by-side with you and your loved ones to help you cope with each phase of treatment. Through individual and group counseling programs, they can help you and your loved ones find the inner strength to cope with the psychological impact of cancer.
In addition to helping you ease through the transition from cancer patient to cancer survivor, our social workers help you understand the maze of insurance issues, social security benefits, prescription coverage, and available financial assistance programs.
Patient Family Advisory Committee
Undergoing treatment for cancer can be challenging. At the Kaufman Cancer Center, our Patient and Family Advisory Committee (PFAC) is a group of individuals—cancer patients, their loved ones, and those in leadership role within the cancer center—who work to ensure our patients and their families have the highest quality care experience and that the support and services we offer are delivered consistently and compassionately. The Council serves as a communication bridge and provides a safe forum for patients and families to provide feedback on the care they are receiving. The PFAC helps ensure our patients are never alone and feel confident that their needs and priorities are being met.
You can contact our Patient and Family Advisory Committee by calling 443-643-3352.