The information contained in the patient's medical record is the property of the patient. The record is the property of the hospital, to which UMMS is the custodian of that record. The patient does not automatically receive a copy of his/her medical record upon discharge from the hospital.

Medical records must be completed by all physicians involved in the patient's care prior to being copied and released to the patient or designee. This process may take up to 30 days. The patient may receive a copy of his/her medical record upon completion and a fee may apply.

Patient-related information may be released to a physician or medical facility for continuity of care of the patient when requested. We encourage patients to request medical record information at least 3 to 5 days prior to any follow-up care.

All requests for release of medical records to other parties must include an authorization form signed by the patient and/or legal representative.

If you have any questions, call the appropriate facility:

Request Records Online

Request Your Medical Records Free of Charge via MyPortfolio

You can now request your medical records for your personal use from any UMMS hospital using the MyPortfolio patient portal. After entering a few key pieces of information, your records can be released to you through MyPortfolio at no charge. Simply log in to MyPortfolio and follow the links under the Health Tab under Medical Records.

If it is your first time accessing MyPortfolio and you have your activation code, you can sign up here. Don't have an activation code? You can call 844-281-8667 for assistance.

Other Ways to Get Your Records

You can also access your medical records without going online. Follow the steps below.

STEP 1: Authorization Release Forms

Print the authorization form.

STEP 2: Submit Request (Authorization Release Form)

Please mail or fax your authorization release form. Note that all in-person requests are suspended during COVID.

By Email

You can email us your form at Please include your name in the subject line.

By Mail

University of Maryland Medical System
Attn: Health Information Management
110 S. Paca St., 9th Floor
Baltimore, MD 21201

By Fax

Faxes can be sent to:

  • Chestertown: 410-810-7184
  • Dorchester: 410-822-3585
  • Easton: 410-820-8040

STEP 3: Receive Invoice

Fees: Requests for Releases to the Patient or their Personal Representatives

You will be billed the following for copies of medical records you requested:

  • Flat fee: $6.50
  • Return all invoices (with the remittance portion of the invoice) and make checks payable to University of Maryland Medical System. Send to the HIM address listed below.

Fees: Requests for Releases to Third-Party Requesters

Payment is required before medical record information is released. You will be charged:

  • Base charge (to cover supplies and labor): $22.88
  • + Per page fee: $0.83 per page; Electronic Releases: $0.62 per page (Maximum of $81.63)
  • + Postage

Mail to:

University of Maryland Medical System
Attn: Health Information Management
110 S. Paca St., 9th Floor
Baltimore, MD 21201

STEP 4: Receive Records

You should receive your records within 5 -7 days of receipt of your payment. If you do not receive your records within 10 days, please call 410-328-5706 and select Option 3 to reach a Release of Information (ROI) technician.