Telehealth for You
Primary, specialty or urgent care virtual visits
The information contained in the patient's medical record is the property of the patient. The record is the property of the hospital, to which UMMS is the custodian of that record. The patient does not automatically receive a copy of his/her medical record upon discharge from the hospital.
Medical records must be completed by all physicians involved in the patient's care prior to being copied and released to the patient or designee. This process may take up to 30 days. The patient may receive a copy of his/her medical record upon completion and a fee may apply.
Patient-related information may be released to a physician or medical facility for continuity of care of the patient when requested. We encourage patients to request medical record information at least 3 to 5 days prior to any follow-up care.
All requests for release of medical records to other parties must include an authorization form signed by the patient and/or legal representative.
Medical records are provided from the following entities:
If you have any questions, you can call us at 410-328-5706 .
Request Your Medical Records Free of Charge via MyPortfolio
You can now request your medical records for your personal use from any UMMS hospital using the MyPortfolio patient portal. After entering a few key pieces of information, your records can be released to you through MyPortfolio at no charge. Simply log in to MyPortfolio and follow the links under the Health Tab under Medical Records.
If it is your first time accessing MyPortfolio and you have your activation code, you can sign up here. Don't have an activation code? You can call 844-281-8667 for assistance.
You can also access your medical records without going online. Follow the steps below.
Print the authorization form.
Please mail or fax your authorization release form. Note that all in-person requests are suspended during COVID.
You can email us your form at ummsrelease@umm.edu. Please include your name in the subject line.
University of Maryland Medical System
Attn: Health Information Management
110 S. Paca St., 9th Floor
Baltimore, MD 21201
410-328-5706
For urgent patient care, fax your request to 410-328-2358.
All other faxes can be sent to 410-328-0537.
Patients will not be billed for copies of medical records.
Payment is required before medical record information is released. You will be charged:
Mail to:
University of Maryland Medical System
Attn: Health Information Management
110 S. Paca St., 9th Floor
Baltimore, MD 21201
You should receive your records within 5 -7 days of receipt of your payment. If you do not receive your records within 10 days, please call 410-328-5706 and select Option 3 to reach a Release of Information (ROI) technician.
Primary, specialty or urgent care virtual visits