Skip to main content
Go Back to System Level

Welcome and thank you for choosing University of Maryland Medical Center Midtown Campus for your health care. We are committed to providing quality healthcare and serving all our patients and their families with respect, integrity, teamwork and excellence. Learn about more about our hospital and the services we provide for our patients and visitors.

Code of Conduct

To ensure that UMMC provides a safe and healthy environment for patients and visitors, we ask that you abide by these visitor guidelines:

Clothing

Appropriate clothing is required. Clothing with obscene language is prohibited.

Right to Privacy

All patients have a right to privacy, which should be respected. Federal law requires that hospitals comply with strict laws to protect patients' privacy. Staff will provide condition updates to a designated spokesperson or upon patient request.

Photography/Videography

Due to patient privacy policies, taking photos or videos in common areas of the hospital is not permitted. In a patient room, you may not photograph, videotape or record audio of any medical procedure. You also may not photograph, videotape or record audio of any physician, nurse or staff without their permission.

Threatening Behavior

No disruptive, threatening or violent behavior, including the use of obscene language or gestures.

Thank you for your cooperation. Those who do not comply may be asked to leave the Medical Center and may be escorted off hospital grounds by security. In addition, non-compliant visitors may lose visiting privileges.

Additional Resources

These resources are available through an on-campus phone:

  • Pastoral Care: 8920
  • Social Work: 8280
  • Patient Advocate: 2870
  • Security: 8043

The Midtown Campus does not restrict or deny visitation based on race, religion, ethnicity, culture, language, sex, age, sexual orientation, gender identity or expression, physical or mental disability or socioeconomic status.

Patient Advocate

We are committed to providing quality health care and excellent customer services. If you have a compliment, please let us know. If you have questions or concerns about the quality of care that you or a family member receives at our hospital, do not hesitate to speak with your nurse or the nursing supervisor.

You may also report your concern directly to the Patient Advocate at 443-552-2870.

Financial Assistance and Billing

Medical Records

Advance Directive and MOLST

Patient Portal

Support for Patients with Disabilities

Interpreter Services

In This Section: