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Our Emergency Department Process

When you arrive in our Emergency Department, we will begin the pre-registration process and a triage nurse will obtain important information about allergies, daily medications and past medical history. Patients will be taken to a ready treatment room or be asked to wait temporarily in the waiting area until one is available. If your condition changes while in the waiting area, please let the triage nurse know immediately. Our Emergency team is caring for both patients that walk in and arrive by ambulance. Often patients in the waiting area cannot see or are unaware of people being brought directly to the main Emergency treatment area by ambulance.

Once in a treatment room, a nurse will provide a more extensive evaluation and you will be examined by an Emergency Physician of Physician Assistant. Patients may have IVs started, blood tests, X-rays or EKGs performed. Every effort will be made to keep you informed and minimize delays.


We understand the value of having family member present; however, we ask that only two visitors be with the patient in the emergency department treatment area. There are call bells in every room and telephones for the convenience of patients and their visitors to call local family members.


UM Upper Chesapeake Medical Center
Emergency Department
500 Upper Chesapeake Drive
Bel Air, MD 21014
Pediatric Emergency Department

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UM Harford Memorial Hospital
Emergency Department
501 South Union Avenue
Havre de Grace, MD 21078

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