woman standing in front of a wall with sticky notes on it with the word excellence at the bottom

We strive for excellence across all aspects of our mission.

BEHAVIOR: We understand that excellence is defined and consistently achieved through our shared commitment to the foundational principles of continuous improvement, high reliability and zero harm.

ACTION: We are clear on how we measure excellence and transparent in how we hold one another accountable.

Our Values in Action

Hear directly from our team members how they live our values in the work that they do each day. 

Harry Swann Harry Swann is on a mission to keep the hospital where he works as pristine as the day it opened. He strives for excellence, living the UMMS core values often with a pant brush in hand.

Watch Harry's video.

Erroll GeorgeStriving for excellence, Erroll George has an important role ensuring patients and team members are safe in our facilities.

Watch George's video.

Melodi Vest has four decades of experience as an ICU nurse. Whether she is taking care of patients, helping colleagues or training new nurses, she strives for excellence.

Watch Melodi's video.

Vernell Lucas has a very important job in Central Sterile. She is driven by excellence.

Watch Vernell's video.

Whether building custom cabinets or repairing a leaky faucet, Keith Zucco strives for excellence each day.

Watch Keith's video.