TigerConnect Physician Scheduling

Hospital-Specific TigerConnect Physician Scheduling Links

• UMMC – Downtown Campus
• UMMC – Midtown Campus
• UM Baltimore Washington Medical Center
• UM Capital Region Health
• UM Rehabilitation & Orthopaedic Institute
• UM Shore Regional Health
• UM St. Joseph Medical Center
• UM Upper Chesapeake Medical Center and UM Harford Memorial Hospital
• UMMS Maryland Access Center

TigerConnect's One Platform for Messaging and Scheduling

Getting Started With TigerConnect Physician Scheduling

Providers

If you are a Physician/Provider, you can access your schedules in a variety of ways: laptop, desktop, and/or smartphone.

Step 1: Download the app "TigerConnect Physician Scheduling" from your App Store (apple) or Google Play (Android)

Step 2: Install TigerConnect Physician Scheduling

• iOS – Tap Get, then Install (You may have to enter your Apple ID Password.)
• Android – Tap TigerConnect Physician Scheduling Mobile, then Install (You may have to enter your Google Account email and password.)

Step 3: Log in with your UMMS Email username and password or your EPICusername@umm.edu and EPIC Password.

OR

You may also log in via desktop here: https://schedule.tigerconnect.com/

• Example: jxsmith@umm.edu – This is the same as your Doc Halo login. If you have any problems, please call the Helpdesk at 410-328-4357 for assistance.

• TigerConnect Physician Scheduling Mobile Application Guide

Training

Visit TigerConnect Community

For the most up-to-date information and training, access the TigerConnect Community using your TigerConnect login.

For scheduling, go to Knowledge Base > Physician Scheduling > then select the appropriate section (Scheduler, Provider or Staff Training Guides)

• TigerConnect Community Link: https://community.tigerconnect.com/private/login
• Login to the TigerConnect Community is the same as your TigerConnect credentials

Videos and Documents

These videos and documents will prepare you to use TigerConnect Physician Scheduling.

Recorded Training Videos

• TigerConnect Physician Scheduling Training 1
• TigerConnect Physician Scheduling Training 2

Please note: All training videos were created prior to initial go-live. Any mention of past Go-live dates should be disregarded. Please reach out to your site lead for guidance on any possible schedule due dates.

How-to Videos

• Setting up Protocols: Set up protocols to contact the current on-call provider.
• Provider Request Area: Schedule days off, preferred work days and swaps.
• Manual Scheduling: Make individual changes to your schedule.
• Adding and Editing Providers: Add providers or edit existing providers.
• Adding a Call Job: Add an on-call job.

Support Documents

• TigerConnect Physician Scheduling Mobile Application Guide
• Admin Guide Tiger Schedule
• Training Session 1 Homework
• Training Session 2 Homework
• UMMS Workflows

TigerConnect Physician Scheduling

• If you are a Physician/Provider, you can access your schedules a variety of ways: laptop, desktop, and/or smartphone.
• TigerConnect Physician Scheduling has a suite of tools specific to physicians that will allow you to easily:
  
  • Request vacation and other days-off (computer, tablet, smartphone)
  • View your personal work and on-call schedule (computer, tablet, smartphone)
  • View the group/practice schedule (computer, tablet, smartphone)
  • Run a tally report for assignments worked/scheduled and days-off (computer, tablet, smartphone)
  • Create an iCal link to sync your call schedule with your calendar on your phone
  • Create assignment reminder text notifications (computer, tablet)
  • Request a swap (computer, tablet, smartphone)

Easy to Use

• Clickable calendars make changes simple
• Easy tools – schedule 12 months in 30 seconds
• Tally reports to prove fairness

Automated

• Auto-scheduling creates fair on-call assignments
• Customs rules help build repeatable processes
• EHR integration simplifies patient rescheduling

Mobile-Friendly

• View assignments on a smartphone
• Submit time-off requests that update in real time
• Text colleagues to discuss schedule changes or issues

Contact the Helpdesk

If you need help, please contact the Helpdesk: 

• You may call the Helpdesk at 410-328-4357.
• Helpdesk portal for access requests (Link available in-network only.)