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Mobile Device Management (MDM) User Guide for Apple IOS and Android Devices

For most users, the University of Maryland Medical System is utilizing IBM's MaaS360 Mobile Device Management (MDM) to protect your mobile device for use with your Hospital email account. This application will be used to secure your email with your phone and add a passcode to your device for protection. Your email functionality is still directly linked to the UMMS Exchange Servers and utilizes the native applications for Mail, Contacts, Reminders (Tasks) and Notes. You can self-enroll your personal device with these instructions below: 

However, if you have been migrated to Microsoft 365 (or your previous phone used Intune), MaaS360 will not be used, and instead you can self-enroll your personal device by following this step-by-step process for getting a phone registered with Intune. 

Email Access – OWA (Outlook Web Access)

TigerConnect Messaging Platform

UMMS Secure Remote Access

My Remote VPN & My Remote Applications (UMMS Store)

UMMS MyRemote is available if you require MyVPN or the UMMS Store for applications.

Download and follow the UMMS MyRemote Dual Factor Quick Start Guide

For step-by-step guides to access the UMMS Store or MyVPN, visit UMMS Secure Remote Access - Dual Factor Authentication.

WebEx Meetings

Webex for audioconferencing with screen sharing capabilities is now available!

Please go to http://umms.org/webex for more information and step by step guides.

My Virtual Desktop and My Virtual Phone (Cisco Jabber) - NEW!

My Virtual Desktop is now available for if you are remote and require access to key UMMS computing desktop resources.

My Virtual Phone is now available if you need to make an UMMS related business call on your mobile device.

Please note that My Virtual Phone requires an essential business use case. Please reserve your requests for Jabber if at all possible.

If you require My Virtual Desktop or My Virtual phone (Cisco Jabber), please submit a request to helpdesk via the helpdesk portal.

Click here for step by step guides once you have been granted access via helpdesk. 

Protect Your Device! - Antivirus

UMMS strongly recommends using antivirus software on personal devices used to remotely access UMMS Resources, however please ensure that it comes from a trustworthy source:

  1. An UMMS-verified antivirus program for personal devices used in telework is available:
    TrendMicro – a free 6-month trial of their commercial software is available via
    http://visit.trendmicro.com/i9KC0QXHSAW00X0b6rn3D0d
    Choose either the PC or MAC version and register with your personal email.
  2. Paid versions of anti-virus programs, obtained directly from McAfee, Norton by Symantec, and Sophos, can be trusted as well.
  3. Verify any other source of anti-virus protection with the IT Security Team (ITS-SecurityTeam@umm.edu) before installing.
    Many offers of “free” antivirus, especially ones branded around special offers of Coronavirus protection, are actually Malware.

Contact Helpdesk

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