Important Updates for UMGCCC Patients
UMGCCC Patient Assistance Line:410-328-7609 410-328-7609
At UMGCCC, we have implemented additional procedures and temporary visitor restrictions to address the specific needs of our patients. Here are a few steps UMGCCC is taking to ensure safety for you and your families:
- We expanded our telemedicine services enabling both video and audio visits between patients and providers. Speak with your provider about choosing a telemedicine option for your visits.
- In order to maintain your safety, long-term follow-up appointments may be rescheduled for a future date. In addition, some patients who see surgical specialists in Stoler are being seen at nearby locations adjacent to the hospital.
- Multidisciplinary visits for new patients will proceed as scheduled.
- If your appointment has been moved or rescheduled, you will be contacted by one of our scheduling coordinators.
Before Your Appointment
- We have changed our appointment reminder text messages and phone calls. You will be asked screening questions to determine if you may have been exposed to the virus. If your answer is yes to any of the questions, we ask you to call the UMGCCC Patient Assistance Line at 410-328-7609 before your appointment. Our expert nursing team will assess patients with COVID-19 symptoms over the phone and determine appropriate next steps.
- Patients who are scheduled for an admission as well as some procedures are being screened and tested 24 to 72 hours prior to their appointment.
- In order to minimize your exposure while in the hospital, we actively encourage patients, family members and providers to schedule their respective lab and imaging appointments closer to the patient's home.
At Your Appointment
- Once you enter Stoler, you can expect to be screened for any symptom concerns and confirm your appointment for the day.
- To maintain the safety of other patients, we immediately screen patients who present with symptoms in isolation rooms.
- To optimize patient wait times and limit the amount of people in Stoler Infusion, we encourage treatments with shorter durations to take place in the afternoons.
- Please do not wear gloves while you are in the clinic. Evidence shows wearing gloves may further spread the virus. As an added convenience, handwashing facilities and hand sanitizer stations are available for all patients.