Visiting Hours and Guidelines
We encourage friends and family who bring emotional support and cheer to our patients to come see them at our Upper Chesapeake Health campuses. For directions, building entry information and campus maps, see our general visitor information.
Please see temporary changes to our visitor policy due to COVID-19.
In order to enhance the safety of everyone on our campuses, all hospital visitors are required to stop at the visitor registration desk and register with a valid driver’s license or other identification and have a photo ID taken. This information is used for the sole purpose of identification within the confines of the UM Upper Chesapeake Health System. Please wear appropriate visitor identification at all times.
Visiting hours are 8 am to 10 pm with a few exceptions. Extended visitation (10 pm to 8 am) can be arranged with special permission, as long as it is helpful to the patient and his/her well-being. We recognize that family is not necessarily a blood relative, but a person who provides the primary physical, psychological or emotional support for the patient. Our team will work with you to determine the number of people and best times for family visits.
Due to the nature of care in some specialty units, hours for visitors may be more limited.
Our visitation policies are designed to encourage positive experiences for both the patient and the visitor.
Please follow these guidelines and let us know if you have any questions.
- Non-family visitors should spend time with patients during the day and early evening.
- Accommodations for overnight visitation by family members can be made, depending on the condition of the patient and other circumstances.
- Visitation may be limited at the discretion of the healthcare team based on the patient's condition and level of need.
- Families are encouraged to collaborate with the healthcare team. Please respect the nurses' instructions as they work on behalf of your loved one. We encourage family to actively participate in the bedside report done in the patient's room when a new nursing shift starts.
- Infection prevention is extremely important. Please wash your hands or cleanse them with hand sanitizer when you enter and leave the room. Also, observe any precautions as defined on the isolation sign on the door.
- Be mindful and sensitive to all patients' needs by keeping noise at a minimum. Use family waiting areas for conversations and/or phone calls.
- There may be times when you are asked to leave the room or the unit based on the needs of patients and to allow for patient privacy and safety.
- The patient can withdraw permission for any visitor at any time.