To ensure the highest quality health care for our patients, University of Maryland Upper Chesapeake Health regularly participates in a national accreditation process conducted by The Joint Commission.

The Joint Commission is an independent, nonprofit organization that sets standards for measuring health care quality and safety, as well as the safety of the environment in which that care is provided.

If you or your family has questions or concerns about care you have received at University of Maryland Upper Chesapeake Health, you may contact The Joint Commission in one of several ways.

  • The Joint Commission website. Use the "Report a Patient Safety Event" link in the "Action Center"
  • Phone: 1-800-944-6610
  • Fax: 630-792-5636
  • Email: complaints@jointcommission.org
  • Mail:
    • The Office of Quality and Patient Safety
      The Joint Commission
      One Renaissance Boulevard
      Oakbrook Terrace, Illinois 60181