Temporary Visitor Policy
This approach includes requiring everyone to wear masks and limiting the number of visitors in our facilities.
As the COVID-19 crisis has evolved, we have continually updated our policies to better protect staff members, patients, visitors and our surrounding communities.
To increase the ways we support our patients and in light of our comprehensive safety measures, UM St. Joseph Medical Center has updated its visitor policy to allow limited visitors to inpatients who are not suspected or confirmed to have COVID-19.
To help prevent the spread of the disease, patients diagnosed with COVID-19 or who are under investigation may not have visitors. There are limited exceptions, which include:
- At the end of life, up to two visitors (at the same time) are allowed at the bedside for up to one hour, as approved by staff. Also, end-of-life religious services are permitted.
- For a child, two parents or guardians may visit during hospital visiting hours, and one may remain overnight if the hospital can accommodate it.
- Patients with disabilities (including those who are suspected or confirmed to have COVID-19) who require decision-making support may have a designated support person present at the bedside 24 hours per day and may have two designated support persons or guardians stay with them during hospital visiting hours.
With the exception of people with disabilities, outpatients who are suspected or confirmed to have COVID-19 may not be joined by any visitors.
Given the highly infectious nature of the virus, all visitors — especially those visiting patients in COVID-positive units — must take infection prevention measures as directed by staff. Visitors to suspected or confirmed COVID patients must consent to an acknowledgment of risk statement. All visitors must be age 18 or older, unless they are the parent of a patient.
Visitation can occur only after the patient’s initial admission COVID testing has confirmed their COVID-19 status. This applies to all patients, including those who do not have symptoms of COVID-19.
Inpatients who are not suspected or confirmed to have COVID-19 may have one visitor at the bedside in the Emergency Department as well as on medicine, surgery, trauma, pediatrics and obstetrics units. There are additional criteria for visitors to behavioral health patients.
Only one person may visit per day; however, the visitor can vary from day to day. Each hospital sets visiting hours. All visitors must be age 18 or older, unless they are the parent of a patient.
Exceptions to the One-Person Limit
- At the end of life, patients may have two visitors at the bedside without restrictions on time of day, as approved by staff.
- For a child, two parents or guardians may visit during hospital visiting hours and one may remain overnight if the hospital can accommodate it.
- Patients in labor may have both a designated support person and a doula present.
- Patients with disabilities (including those who are suspected or confirmed to have COVID-19) may have two designated support persons or guardians stay with them during hospital visiting hours, and one may remain overnight if the hospital can accommodate them.
Patients who are not suspected or confirmed to have COVID-19 may receive religious services from clergy of their choice at any reasonable time if it can be provided without disruption to care.
- One visitor may accompany a patient to facilitate care or treatment such as an ambulatory visit, procedure or same-day surgery. This visitor will remain with the patient or in a designated waiting area.
- The Perinatal Center will allow one adult visitor only for anatomy surveys, viability sonograms, nuchal translucency sonograms and no fetal heart or decreased fetal movement appointments. Patients coming for fetal testing or follow-up growth sonograms will not have a visitor, except in rare circumstances.
- Patients with disabilities who need a support person can have one person to accompany them to outpatient visits.
- We discourage patients from having minors accompany them to appointments. If no other arrangement, such as a telemedicine visit, can be made, please call your provider’s office in advance to discuss options.
Guidelines for Visitors
When visitors are permitted, keep in mind:
- Only one person may visit per day.
- Visitation can occur only after the patient’s initial admission COVID testing has confirmed their COVID-19 status.
- Frequent entry and exit from the hospital is discouraged. Some facilities may not allow visitors who leave to come back in the same day.
- Visitors may be screened for flu-like symptoms.
- Every person walking through our hospitals or physician practices must wear a face mask at all times.
- Proper infection prevention practices – including masking, hand washing/sanitizing and social distancing – must be followed by all visitors.
- Visitors must follow the directions of staff and each hospital's visitor policy rules.
Please see our Coronavirus Response FAQs for answers to common questions about our policy changes.