Patient and Community FAQs
I have an appointment or services scheduled at an UMMS hospital. Should I cancel it?
Please see the information about the cancellation of elective procedures and routine appointments.
I’m scheduled to attend a class at an UMMS hospital. Will it be canceled?
To prevent the spread of COVID-19 we have decided to cancel all UMMS events, including classes. Please check the UMMS COVID-19 Response site for further details.
My children usually come with me to appointments. Can I bring them?
No. Children under the age of 18 (unless they are the parent of a child) are not permitted to visit the hospital, emergency department or outpatient centers during these temporary visitor restrictions. Please visit our website or social media channels for any updates.
What should I do if I have some cold or flu symptoms and have an upcoming appointment at an UMMS hospital?
If you are exhibiting any signs of cold or flu-like symptoms, like a cough or runny nose, you should reschedule your appointment for the health and safety of those around you. If you feel like your symptoms require an appointment, please call in advance to discuss with your doctor’s office.
Please check our cancellation of elective procedures and routine appointments to determine if you will have your appointment.
I frequently visit an UMMS hospital for other events outside of my health care, e.g. dining and chapel. Can I still continue these activities?
For your health and safety as well as the safety for our patients and staff, we are not allowing non-health care related activities to be conducted in the facility at this time.
How long will these changes in the visiting policy be in effect?
Because this is a rapidly changing situation, we cannot predict how long these restrictions will remain in place. We will maintain them as long as necessary to protect our patients, visitors and staff. Please see our Temporary Visitor Restrictions or our social media sites for the most up-to-date information.