nurse call line

What Is the Nurse Call Line?

The Nurse Call Line, established by UMMS, is a free phone service that is available 24 hours a day/7 days a week to answer questions from the community about Coronavirus (COVID-19).

Who Can Use This Nurse Call Line?

This Call Line is for the public, a potential patient or anyone who has a question about Coronavirus (COVID-19).

How Does It Work?

Call 1-888-713-0711. All calls are directed to an operator. The operator will determine whether the person calling is in an emergency situation, and will collect a call-back number and other basic information. A Registered Nurse who is licensed in Maryland will then reach out to the caller as soon as possible.

Due to the high volume of calls during this Coronavirus pandemic, callers may have to hold for an extended period of time, but rest assured that all will be answered. We are working diligently to increase our capacity and ask for patience and understanding in the meantime. 


CDC Coronavirus Self-Checker

Try the self-checker on the CDC website.

The system asks a series of questions to help you make decisions about seeking appropriate medical care. This system is not intended for the diagnosis or treatment of disease or other conditions, including COVID-19.


Helpful Coronavirus (COVID-19) Resources