University of Maryland Medical System Policies

• Nondiscrimination Policy: Information on how to access free aids and services for people with disabilities and those whose primary language is not English and how to file a complaint.
• Website Privacy Policy: Describes how UMMS collects, uses and discloses personal information about visitors to our websites.

For Patients

• Financial Assistance Policy: How to apply for financial assistance to help pay for your visit to an UMMS hospital.
• Credit and Collections Policy: Guidance for the handling of credits and collections in compliance with federal and state regulations.
• Notice of Privacy Practices: Our notice of privacy practices describes how medical information about you may be used and disclosed.

For Visitors

• Strict Patient Safety (Visitor) Policy: Information about visiting hours and restrictions at each of our hospitals.
  • Access to Support for Patients with Disabilities in Health Care Settings: Notice from the Maryland Department of Health
  • Support Persons for Individuals with Disabilities: Notice from the Maryland Department of Health

For UMMS Team Members

• Standards of Business Conduct: A set of shared principles upon which we can continue to build a reputation for excellence.