Masked medical professional

To keep our patients and communities safe, UMMS has put in place enhanced safety measures. We are offering in-person medical care in our hospitals and at our provider practices as well as telemedicine appointments, as appropriate.

To find out if your healthcare appointment should be conducted via telemedicine or in person, contact your provider's office.

Keeping Patients Safe

These are the ways we are keeping you and our staff safe when you visit our facilities.

Visitor Restrictions

The fewer people in our facilities means a lower chance of transmission of the virus. To limit the number of people, we have in place temporary restrictions that limit the number of people who can come to an appointment. Please review our visitor policy ahead of time. That way, you know what to expect when you arrive.

Online Check-In

The paperwork you would normally fill out at an in-person office visit can now be done conveniently online through our eCheck-In process in your Patient Portal. This decreases the amount of time you spend in your physician's waiting room, allowing you to better practice recommended social distancing measures for your safety. Learn more about the eCheck-In process.

Universal Masking

UMMS continues to require that everyone inside our facilities wear a mask. We strongly encourage use of a well-fitting, high-quality mask, such as N95 or KN95. Cloth masks are allowed, but medical masks are preferred. Neck gaiters and masks with exhalation ports are not allowed. If you have a mask, please bring it with you. If you do not have one, we will give you one. Read about our universal masking policy.

Symptom Screening

Patients, visitors and staff may be screened for symptoms upon entry, if it is currently recommended under the UMMS infection prevention policy. The screening may vary by provider and facility. If you have symptoms of the coronavirus, you should contact your doctor prior to coming to a medical facility to find out about how to be tested for the virus.

Social Distancing

We have reconfigured many of our spaces to allow for people to practice social distancing and remain 6 feet apart. We will only have as many staff members in an exam room as needed. Some locations may have other precautions in place, such as waiting in the car or in alternative waiting rooms.

Frequent Cleaning

We are frequently cleaning and disinfecting all areas of our facilities using products that are effective against the coronavirus. This includes waiting rooms, exam rooms and all common spaces.

Hand sanitizer is available for your use, and medical staff wash their hands before and after contact with patients.


To ensure that we take proper precautions around anyone with COVID-19, we are prioritizing testing for admitted patients with symptoms and those with and without symptoms who come from nursing homes.

Additionally, patients will be tested for COVID-19 at admission if it is currently recommended under UMMS infection prevention policy.