Frequently Asked Questions
The Physical Rehab Center and Stroke Specialty Program at UM Capital Region Health uses a person-centered method to track success and measure effectiveness. We demonstrate effectiveness when our patients are able to function more independently, return to the community or to a post discharge placement for continued care and have learned to manage their health by taking more responsibility for their health care maintenance and wellness. Our protocols include a Comprehensive Integrated Inpatient Rehabilitation Program and a Stroke Specialty Program.
How much experience does the Physical Rehab Center/Stroke Specialty Program have in treating stroke and medical diagnoses?
In 2018 we served 125 adult patients with a variety of medical diagnoses, and 83 adult stroke patients. Our highly qualified licensed professionals (physical therapists, occupational therapist and speech-language pathologists) have many years of experience working in our program.
Our program is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) as a Comprehensive Integrated Inpatient Rehabilitation Program.
Where do patients come from?
Most of our patients come from Prince George’s County and the Washington, DC Metro area. However, some patients come from Southern Maryland, Howard, Anne Arundel and Montgomery counties as well.
What kinds of physical limitations do the patients in your program have?
The patients that come to our program may have limitations in a wide range of areas. We regularly work with patients who have orthopedic injuries, neurological disorders, laminectomies, medical conditions and stroke. We work with patients who have problems:
- moving around safely
- performing daily self-care activities
- engaging in activities in the home such as preparing meals or housework
- participating in community or social activities
- understanding words and speaking.
How much therapy do patients receive?
This is an intensive program, so our patients receive an average of 3.5 hours of physical therapy, occupational therapy, and speech-language pathology per day at least 5 days per week.
Do patients see a doctor in addition to the therapists?
Our program is under the direction of a medical doctor (MD) who is trained as a Physiatrist. A physiatrist is a doctor who specializes in PMR – physical medicine and rehabilitation. Patients in the program see the Physiatrist several times a week to evaluate progress and make any changes to the treatment protocol.
Our patients also may be seed as needed by other physicians and medical specialists depending on their underlying diagnosis.
What happens if a patient gets sick or has an emergency?
Our program is located in UM Prince George’s Hospital Center. Patients have access to all medical services the hospital offers should an emergency arise, but that is rare. Between January and October 2019, only seven (7) patients were transferred to the hospital for additional medical care. Two (2) patients returned to the unit to complete their rehab, two (2) were discharged home after hospitalization, and two (2) continued their rehab in a sub-acute facility.
Can you accommodate a patient’s special needs during their stay?
We go out of our way to make sure that any special preferences or needs are met. These may include cultural, spiritual, language, dietary or be as simple as adjusting a therapy schedule to allow the patient to have more rest.
How will my family be involved?
Family members are a part of the team and are encouraged to participate in treatment planning, goal setting, family meetings and education. It is important that family members be able to observe therapy sessions so they know what their loved one can do once they are home and be able to help them if needed.
How long is the rehabilitation program?
Length of stay varies depending on the individual needs of each patient. However our average length of stay in 2018 was 12 days for non–stroke patients and 14 days for stroke patients.
How well can I expect to function once I am discharged?
Every one recovers at their own pace, but the majority of our patients – 65% in 2018 – were able to return home when discharged. Some patients may go to a skilled nursing facility for more therapy before returning home. Patients who are discharged to home generally require some assistance from family or friends, but are able to manage their primary self-care activities. We encourage our patients to participate in social activities and 88% of our non-stroke patients participated in at least 1 social activity per week when discharged, while 78% of stroke patients participated in 1 social activity when discharged in 2018.
What to patients think of your program?
We are honored to have a very high overall satisfaction rate with our program and we work hard every day to offer the best program we can to our patients. We monitor our performance regularly with third party surveys and are pleased to report the following results:
- Our overall satisfaction rate for non- stroke patients is 92%
- Out overall satisfaction for stroke patients is 94%
- 100% of all patients said that would recommend our program to others
Here are just a few comments from our former patients:
“I spent 3 weeks in the rehab unit receiving 3 hours of therapy a day. I was weak, deconditioned and had a considerable amount of pain, but the care was prompt, courteous and caring. The Nurses and CNA’s were attentive and helpful without being obtrusive; the therapists were excellent and absolutely in tuned to how my body responded to exercises and activity. The physical and occupational therapists worked diligently to increase my tolerance for mobility, and were proactive in planning for my being able to function alone at home. I learned how to avoid falls and participated in activities in the kitchen, stairs, laundry and even transfers in and out a car. I learned how to use adaptive equipment like the long handled reachers, and bath sponge and progressed from using a walker to a cane. I re-learned how to dress myself and perform all my personal care and put on and remove my large TLSO brace.”
“I had a wonderful stay in the rehab center, it felt like family! The communication was great, nursing care was wonderful and response time to the call bell was good when I needed something. Therapists were excellent, I highly recommend this program!”